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What are the Benefits of an End-to-End e-CRM/
ERP/Service Management Suite? |
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| Decreased Cost |
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Decreased customer acquisition costs
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Decreased cost of sales
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Decreased cost to retain and provide service to customers
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Decreased costs related to inefficiencies and duplication
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| Increased Revenue |
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Increased win rates and margins
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Increased revenue per sale
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Targeted selling and focused customer retention efforts
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Identification of non-profitable clients
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Quick and accurate billing
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Strategic Impact:
Gain a Competitive Advantage |
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Superior business intelligence
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Best practice-based business operation
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Improved forecasting, and financial and labor management
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Enduring customer loyalty from engaged clients who appreciate the value PROMYS adds to the business relationship
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Competitive differentiation that helps to close new business
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| Increased Productivity |
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Improved staff efficiency and morale
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Increased automation balanced with human checks
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Enhanced communication and collaboration between all parties
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Efficient allocation of resources and delivery of tailored solutions
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| Why Hosted? |
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| Low Risk and Low Initial Cost |
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Realize a return on your investment sooner. There is no large up-front capital investment and a yearly subscription to PROMYS is only a fraction of the cost of purchasing licensed software. PROMYS is an on-demand complete business management solution, with no software or hardware to install, maintain or upgrade.
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| Limited IT Support Required |
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PROMYS allows you to focus on your core business, not your IT. All software upgrades are managed remotely and updated instantly, free of charge. No down time, no loss of productivity, and no resources required.
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| Low Cost of Deployment |
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PROMYS eliminates the need for costly VPN or other remote access solutions. IT infrastructure, site preparation and project management costs are significantly higher for on-premise business management software than for hosted solutions.
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| Accessibility |
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Users can access PROMYS via the Web from any computer, anywhere in the world, at anytime. Customers and business partners gain easy access through the MyPROMYS portal to interact with you 7/24.
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| Instant Information Sharing |
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Data entered into PROMYS remotely via the Web is instantly available across organizational lines and locations including clients and business partners. Your corporate information is stored centrally and is timely and accurate, eliminating the data synchronization issues of on-site business management solutions.
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| Why PROMYS? |
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| Complete End-to-End Business Management |
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PROMYS is a complete, end-to-end business management solution that can integrate with back office systems. PROMYS manages the complete customer lifecycle from early lead to post-sale service call effectively so that your client will be eager to repeat the process.
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| Process-Centric, Rather than Data-Centric |
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PROMYS is process-centric, ensuring key information is captured before the next business step can be completed. Information flows logically through proven industry business processes, from the early sales opportunity to sales order, from packing slip to invoice, and from service call to service contract administration.
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| Addresses Industry-Specific Needs |
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PROMYS is specifically tailored to companies that sell, implement and support solutions involving serialized inventory. PROMYS is a complete business management tool that addresses the unique needs of the high tech sector and other industries.
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| The Best Value and Best Priced Business Management Tool in the Industry |
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The PROMYS service is priced 25-60% less than other comparable hosted solutions and offers significantly more functionality. PROMYS is a highly-developed, complete business management tool, offering much more than basic CRM products.
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| Scalable Based on your Business Needs Today and Tomorrow (Modularized) |
The PROMYS suite is composed of three major business processes that can be implemented in various configurations;
Sales Force Automation (SFA), Order Administration (ERP), and Field Service Automation (FSA).
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| Integration with Microsoft Outlook |
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PROMYS synchronizes with Microsoft Outlook for meetings, appointments, service calls, etc. Send emails from PROMYS through integration with Microsoft Exchange.
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| MyPROMYS Customized Portal for Clients, Manufacturers, and Business Partners |
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Customers, partners, manufacturers and distributors can gain easy access to what is important to them via the Web, anytime, anywhere. Each portal is customized; you authorize individual rights and privileges.
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| Secure and Reliable |
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With PROMYS you have total control of every form and its relative functions; individualize users access to view, add, edit, delete and export data. All data is encrypted via SSL and once authenticated, access is only via a secured Web site (https). Further, PROMYS maintains a session log of all user activity.
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