Why PROMYS?
Are your business processes optimized? If you manage each one in a different software system, it might be difficult to tell.PROMYS is a web-based software application that streamlines operations for Field Services Organizations. It does everything from quoting to customer service -and it improves your profitability.
Quotes, Estimates & Opportunities
- Standardize quotes from a common parts catalogue to maintain profit margins
- Forecast future opportunities
- Predict future cash flow
Real-Time Cost Tracking
- Track product, labour and project budgets at any stage of a project to maintain and improve project profitability
Field Service Technician Management
- Reduce shop time and increase billable hours with automated scheduling, service level management, work orders and time sheets
Managed Service/Service Scheduling
- Easily track service contacts, service levels, customer serial numbers and third party service agreements
Track & Identify Customer Service Issues
- Ensure timely resolution of customer service issues
- Resolve issues with Automated Help Desk software for trouble tickets, escalations and RMAs
Billing & Order Fulfillment
- Invoice faster and more efficiently with linked quotes, sales orders, change orders and P.O.s
Customer & Supplier Self-Service
- Improve customer and partner satisfaction while reducing costs by giving them 24/7 access to specific issues or projects
Real-Time Reporting
- Boost profitability, sales, forecasting and inventory tracking with decisions based on “live” information
PROMYS is ready to improve your business with fast, turnkey deployment. The system is easy to learn and maintain using your current staff, and requires almost no hardware or software capital investment
LEARN MORE: A PROMYS Professional Services Automation (PSA) specialist is ready to answer your questions. Contact us or call today at 1-866-728-2345. Better yet, Get a free personal demo.