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Services and Support

Services

PROMYS can be easily implemented by customers without needing to buy additional hardware or software. As part of every client engagement, our project team will sit down and work with you to develop an implementation plan that addresses your goals and requirements. A statement of work will be crafted outlining work required so that you have all the necessary data, functionality and training to ensure a successful launch.

Items that can be included in a typical Statement of Work for a new client would include:

  • Data Migration
  • Custom Forms
  • Training
  • Integration with back office accounting functions
  • “Go live” services


Support

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Support Hours of Operation

Normal Support Hours are Monday – Friday at 8am to 5pm EST (Excluding Holidays)

Extended Support Options are available. For further information please contact your PROMYS Business Development Manager


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Support Contact Information

Current PROMYS Support numbers:

Oakville Ontario Area: (905) 847-6539

Toll Free: +1 (866) 728-2345

E-mail: support@promys.com



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