PROMYS for Physical Security Integrators
Shrinking profit margins. Increased competition. Clients want more, for less. Sound familiar? Now You Have a Solution – PROMYS - Professional Services Automation for Physical Security Integrators.Physical Security Integrator Business Concerns:
- Need to manage more complex projects effectively
- Need to Quote more accurately to protect margins
- Quote and fulfillment information needs to be better coordinated
- Lack of visibility into mid-project profitability
- Need to drive more recurring revenue
- Need to meet Clients expectation of more aggressive Service Levels
- Need to more accurately forecast revenue and resource requirements
- Need to ensure more accurate and timely billing including change orders
Day to Day Physical Security Integrator Issues:
- Why must our PM’s struggle with progress billing and coordinating information from multiple different systems?
- Why are Quotes so complex? And why must we leverage multiple vendor catalogues?
- How can I create the summary quotes that our Customers prefer without including project fulfillment details?
- Why can’t our PM’s see Project cost against budget results until after the project closes?
- Are we living up to Service Level Agreements? Are all Service Contracts profitable?
- How much un-billable field resource time do we have? In what categories?
- By the time information is collected to make a decision, is the information still accurate?
- Why are different people working on different versions of the same information?
- CRM
- Quoting
- Order fulfillment
- Inventory
- Invoicing
- Field service management
- Helpdesk
- and more
- Link Quote information for Service Contracts, and equipment under Service Contract, to Project fulfillment and receiving information
- Track equipment serial numbers under Service contract, contract numbers for each unique serial number and expiry dates for each item under contract
- Track internal and 3rd party Service contracts, Service calls and margin per Service Contract
- Enter critical data only once and it will be associated with specific customers and projects
LEARN MORE:A PROMYS Professional Services Automation (PSA) specialist is ready to answer your questions. Contact us or call today at 1-866-728-2345. Better yet, Get a free personal demo.
