PROMYS Overview

The PROMYS enterprise business software was created specifically for field services organizations that sell, install, support and maintain equipment in the field. PROMYS provides the software infrastructure required to support multi-location growth, as well as to provide management with real-time visibility into project profitability, cash flow, resource utilization and customer satisfaction. Modules can be rolled out separately or together as a complete business solution.

PROMYS Module Overview

Business Process - 360 Degrees View

PROMYS tracks contacts, opportunities and allows quotes to be created from a common parts catalogue. Sales information then directly feeds the order fulfillment process, including scheduling, invoicing and change order management. Field service and help desk functionality includes dispatching, trouble ticket, time sheet, expenses and resource utilization reporting. Customers and partners can then access subsets of information on a self-serve portal. Click here for additional module information.