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PROMYS is the only process centric e-CRM/ERP/Service Management Suite that addresses the unique needs and business objectives of organizations that sell, implement and support solutions involving serialized inventory.
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PROMYS automates three major business processes:
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Sales Force Automation [SFA]
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Sales opportunity management
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Contact management
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Marketing campaign management
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Order Administration [ERP]
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Order management (purchase orders, invoices, packing slips, credit memos and RMAs)
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Inventory management
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Integration with back office accounting systems
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Field Service Automation [FSA]
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Project and resource management
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Service call management
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Contract management
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Although PROMYS was designed to provide the most value as an end-to-end tool that can integrate with virtually any back office system, it can also be implemented in the following configurations; SFA only, SFA and ERP, FSA only, or the full suite (SFA, ERP and FSA).
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